Privacy policy
Effective November 6, 2026. This policy explains what information Fresh Laundromat collects on myfreshlaundry.com, how we use it, and the choices you have.
Who we are
Fresh Laundromat is a family-owned business with laundromats in Chicago, Illinois and in Griffith and Highland, Indiana. This policy covers myfreshlaundry.com. Laundry pickup and delivery orders are placed through delivery.myfreshlaundry.com and our ordering partner, Cents. Those services have their own terms and privacy policies.
What we collect
Information you give us. When you fill out a form on this site, we collect what you enter. That can include your name, email, phone number, business name, the store you choose, your message, and the answers on a job application, such as locations, positions, and availability.
Information collected automatically. Like most websites, this site collects basic information about your visit, such as your browser and device type, the pages you view, and your approximate location based on your IP address. This is done with cookies and similar tools.
Your location. If you tap the button to show the closest store first, your browser asks for permission to share your location. We use it only in your browser to sort the stores by distance. We do not store it.
How we use it
- To answer your questions and requests.
- To review job applications and contact applicants.
- To provide quotes and services to businesses.
- To understand how people use the site and improve it.
- To protect the site and our forms from spam and abuse.
Who we share it with
We do not sell or rent your personal information. We share it only with service providers that help us run this site and our business, such as our website and form host (Webflow), our spam protection provider (Cloudflare), our email provider (Google), and the analytics tools we use to measure site traffic. We may also share information when the law requires it.
Cookies
You can block or delete cookies in your browser settings. The site will still work, but some features may not.
How long we keep it
We keep form submissions and applications only as long as we need them for the reason you sent them, then we delete them.
Your choices
You can ask us to see, correct, or delete the personal information you sent us. Email info@myfreshlaundry.com and we will take care of it.
Children
This site is not meant for children under 13. We do not knowingly collect information from children under 13.
Security
We use reasonable measures to protect your information. No website or method of sending information is completely secure.
Changes to this policy
If we change this policy, we will post the new version here and update the effective date at the top.
Contact us
Questions about this policy? Email info@myfreshlaundry.com.